Terms of Use

Welcome to the official website of Shree Sai Hospital. These Terms of Use govern your access to and use of https://shreesaihospital.in/.

By accessing or using this website, you agree to use it responsibly and in accordance with these Terms of Use and applicable law, to the extent permitted by applicable law. If you do not agree, please do not use the website.

1. About the Website

The Shree Sai Hospital website provides general information about the Hospital, its healthcare departments, facilities, doctors and consultants, patient services, appointments, emergency services, contact information and healthcare-related educational content. This information is provided for general informational purposes and should not be interpreted as a personalised medical diagnosis or treatment recommendation.

Shree Sai Hospital is located at: Gokul Nagari 1, 90 Feet Road, Thakur Complex, Kandivali East, Mumbai 400101

2. Medical Information

Information published on the website is general informational content and does not replace consultation with a qualified healthcare professional. Please read our Medical Disclaimer, which forms part of these Terms.

3. Availability of Doctors and Services

We do not guarantee the availability of any particular doctor, appointment slot, department or service. Doctor availability, appointment schedules, services and website information may change, and emergency circumstances may affect availability. Specific procedures, requirements, charges, administrative processes or service availability may vary depending on individual circumstances and Hospital processes. Please contact the Hospital to confirm current information where necessary.

4. Appointments

Submitting an online enquiry or appointment request does not necessarily mean that an appointment is confirmed. An appointment should be considered confirmed only when the Hospital confirms it through its designated communication process. Appointment availability may depend on doctor availability, department schedules, Hospital operations and other applicable circumstances.

For questions about rescheduling or cancelling, or about any applicable charges, please contact the Hospital directly.

5. Emergency Care

For urgent or life-threatening situations, contact the Hospital directly. Do not rely on website forms or email. Shree Sai Hospital provides 24×7 emergency services: +91 7575057589 / +91 8928300290.

6. Accuracy of Information

We may make reasonable efforts to keep website information accurate and current. However, services, consultant availability and contact details may change, and website content may contain errors or omissions. Please contact the Hospital to confirm current information before relying on it.

7. Billing and Insurance Information

Where the website provides information relating to billing, insurance or TPA coordination, such information is provided for general informational purposes. Insurance coverage, eligibility, approval, reimbursement and cashless treatment are subject to the applicable insurance policy, insurer, TPA requirements and Hospital processes. The availability of information about insurance or TPA support does not guarantee approval, reimbursement or payment by an insurer or TPA. Patients should confirm their individual insurance coverage and requirements directly with the relevant insurer, TPA and Hospital.

8. Intellectual Property

Website text, branding, logos, images, graphics, design and other original content belong to Shree Sai Hospital or are used with permission, except where they belong to third parties. We do not claim ownership of third-party materials. You may access the website for personal and lawful purposes. Unauthorised reproduction, distribution or commercial use of website content may be restricted by applicable law.

9. User Conduct

You must not:

  • Attempt to interfere with the operation of the website
  • Introduce malicious code
  • Attempt unauthorised access
  • Use the website for fraudulent purposes
  • Submit information you know to be false
  • Abuse contact or enquiry systems
  • Copy website content for unlawful purposes

You must also comply with applicable laws when using the website.

10. Third-Party Links and External Platforms

The website may link to or connect with external websites and platforms, including telephone, WhatsApp, email or other communication options. Those websites and platforms may have their own terms, privacy policies and practices. Shree Sai Hospital is not automatically responsible for third-party websites or services. For how we handle information, see our Privacy Policy.

11. Website Availability

We do not guarantee that the website will always be available without interruption, error-free, or free from technical issues or temporary downtime. Availability may be affected by maintenance, hosting, network, technical or other circumstances. This does not affect any rights you have under applicable law.

12. Limitation of Liability

To the extent permitted by applicable law, Shree Sai Hospital is not liable for loss arising from your reliance on general website content or from your inability to access or use the website. Nothing in these Terms is intended to exclude or limit any liability or legal right that cannot lawfully be excluded or limited.

13. Changes to These Terms

Shree Sai Hospital may update these Terms when necessary. The current version is the version published on this page, and the “Last Updated” date will be revised when material changes are made.

14. Governing Law and Jurisdiction

These Terms & Use shall be governed by and interpreted in accordance with the laws of India. Subject to applicable law, the courts having jurisdiction in Mumbai, Maharashtra shall have jurisdiction over disputes arising from or relating to the use of this website. 

Nothing in these Terms & use is intended to exclude or override any mandatory legal right or requirement applicable to users.

15. Contact

For questions regarding these Terms of Use, email: contact@shreesaihospital.in